Eschborn | Hartmannsdorf | Zurich
+49 3722 7351-0
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Professional Services

Products

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Today, buying the technical devices alone is often not enough. With our albis-elcon service offering we go one step further and provide customers a wide and multi-faceted range of services, from technical installation to an integrated project support. The five main aspects Network Implementation, Care, Logistics, Managed Services and Consulting & System Integration allow the fulfillment of any customer’s wish. These services can be booked in addition to the products, either in parts or as a complete kit – for an easy and fast network structuring.

individual

Multi-faceted offerings for any customer’s wish

smart

Continuous project analysis and customization with Design Thinking basement

flexible

Remote and on-site support for tier 1, 2 & 3

reliable

Full service during the whole product life cycle

Network
Planning

Architectural & conceptional planning
Conceptional consulting

Site survey
Project planning

Network Implementation

Installation
Commissioning

CARE

Remote support tier 1, 2, 3
Support on field
Spare parts management

Logistics

Domestic shipment
Inventory management centralized and on field

Operation and Maintenance of the network
Network Monitoring

MANAGED
SERVICES

Consulting & System Integration

Network Design Thinking and Optimisation
Project viability analysis
Interoperability with 3rd party

TRAINING

Professional customer training onsite or offsite
Tailored training content
Certification

Service Reference Case

Full-service customer project for a tier 1 operator of Mexico
3 years time frame

network implementation

Implementation and full care support for about 14.000 access lines

system integration

Integration with other vendors assuring network integrity, reliability in mobile backhaul & B2B services

logistics

Countrywide distribution of 10.000 equipments and quarterly inventory rotation of 11.500 items

consulting

Viability analysis for mobile backhaul 4G / 5G and for B2B services on fiber and copper

Training

Training of more than 1.200 engineers with tailored training content
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